Scanmarket is working to provide solutions that allow companies the agility and utilization to become more efficient and adopt a mature digital mindset.
Digitalization is taking the world by storm. In the face of challenges created by scenarios like the COVID-19 pandemic, companies across industries are discovering the need to engage with digital transformation if they are to remain viable in the modern age. However, many organizations struggle to align their specific approaches and needs with the practical steps required to engage in a digital transformation. Source-to-contract software provider, Scanmarket, provides solutions that allow companies the agility and utilization to adopt greater efficiency and a mature digital mindset.
Scanmarket was established in 1999 to ensure a simple goal in the face of a growing internet: to make procurement as simple as it should be. As digitalization and technological development continue at an increasingly faster pace, Scanmarket is engaging with its customers to ensure that they are using and embedding the technology effectively so that they achieve the efficiencies and ROI’s they are expecting. “The technology is very important, of course,” notes Scanmarket’s Director of Customer Success, Dan Gianfreda, “But it’s just a tool. It’s the users who need to use it and embed it properly and meaningfully. They need to believe in it.”
To nurture belief from its customers, Scanmarket’s approach involves working to understand their challenges, and then presenting a solution in the most straightforward and intuitive manner. Chief Commercial Officer, Henrik Balslev, explains. “Our goal from the beginning, when we started developing our software, was that this should be something that everyone is able to utilize.” This approach to its customers and to software development has led to significant success and acclaim.
Pandora is one of the world’s largest and most prolific jewellery manufacturers and has been using Scanmarket’s software for several years. The engagement between provider and customer has proven highly beneficial here. “It’s been a platform that’s been evolving ever since we’ve gone on it.” Says Pandora’s Vice President of Global Indirect Procurement, Frederik Haarder, “We’ve had lots of good dialogues with Scanmarket about what could be new: interfaces that we would like and new features.” Scanmarket aims to become a partner to all its clients and helps to encourage greater adoption in an organic manner.
The push for greater digitalization across industries is not always a simple matter, with companies around the world at different stages in their digital transformations. Scanmarket allows variation and a unique digital maturity journey for each client. But the overall goal, as Balslev explains, “Is really for Scanmarket to become the system that a procurement professional logs into in the morning and logs out of in the evening; for Scanmarket to facilitate and automate all aspects with regards to the source-to-contract process.” Scanmarket's client-centric approach and attention to detail throughout their customer's digital maturity journey enables an honest partnership between client and provider and makes Scanmarket the ideal solution, when looking for a trusted advisor in source-to-contract process digitalization.